These Terms and Conditions("Terms") govern your use of the website www.freecorkage.hk ("Site")operated by Free Corkage Limited ("we," "us," "our," or "Free Corkage"). By accessing or using this Site, you agree to the following Terms. If you do not agree with any part of these Terms, please do not use this Site or its services..
1.1. Free Corkage provides an onlineplatform for purchasing wine, spirits and other beverages offering affordableoptions with discounts for members.
1.2. You can purchase alcoholic and non-alcoholic beverages without creating an account. However, to utilize our full services and benefits, including the free corkage service for dining out with your own bottles, you must create an account and become a member.
1.3. By using our services, you confirm that: You are at least 18 years old, the legal drinking age in Hong Kong. Free Corkage will not sell alcohol to anyone under the age of 18. You will comply with all applicable laws regarding the purchase and consumption of alcohol. You will provide accurate and truthful information when registering or placing orders.
2.1. To make use of our full services, including the free corkage service, you must create an account ensuring accurate and up-to-date information.
2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2.3. Users shall not use as a username the name of another person or entity or a name that is offensive, vulgar, or otherwise not lawfully available for use.
2.4. If you suspect any unauthorized use of your account, you must notify us immediately at freecorkagehk@gmail.com.You are liable for any consequences resulting from unauthorized use due to your negligence.
2.5. To aid us in providing Users with a customized experience, you may be asked to provide additional information during the registration process, such as email address, telephone number, and address. We reserve the right to approve or reject your registration at our discretion.
2.6. Membership discounts are associated with a unique discount code. Any order using the discount code not made from your registered account is considered unfair and will result in the cancellation of the order and membership without refund.
3.1. Certain features of our services, including the free corkage service and discount codes, are available only to Users who have created an account.
3.2. Payments for purchases are processed securely through Stripe. You are responsible for providing accurate payment information and ensuring that your payment method is valid and up-to-date. We accept various payment methods, including credit cards and other electronic payment options. Any applicable taxes or duties will be your responsibility.
3.3. Free Corkage is not liable for losses or damages resulting from the use of this Site or its services. In no event shall Free Corkage's total liability exceed the amount paid by the customer for the relevant order..
Free Corkage is not responsible for delays or failures caused by events beyond its control, including natural disasters, government actions, or technical issues.4.1. Delivery is available only within Hong Kong. We aim to deliver your order within the timeframe specified at the time of purchase. If delivery cannot be completed due to an incorrect address provided by you, we will not be liable for any losses incurred. All deliveries will require age verification upon receipt to ensure compliance with legal drinking age regulations.
4.2. Delivery is free for orders meeting the specified minimum spend indicated on the website www.freecorkage.hk.For orders below this threshold, delivery charges will apply.
4.3. Orders must be placed at least 24 hours in advance to ensure timely delivery.
4.4. Title to the products remains with Free Corkage or its suppliers until full payment is received. Risk passes to the customer upon delivery.
4.5. Free Corkage is not responsible for issues arising from payment processing, sales, third-party delivery services or product quality.
4.6. All sales are final, and we do not accept returns or refunds for purchases. However, if you receive a defective product, you must notify us within 48 hours of delivery. We will assess the situation and may offer are placement or refund at our discretion. For quality issues, please contact our beverage supplier, Jebsen Wines & Spirits, directly. Refunds will not be granted for opened products.
5.1. Product Imagery. We make every effort to display the most accurate product images possible. However, the images on our website are for illustrative purposes only. The actual product you receive may vary from the image shown due to differences in lighting, screen resolution, and manufacturing variations.
5.2. Reliance on Product Name. In the event of any discrepancy between a product image and its corresponding description, the product name shall be the definitive source for product identification. You agree to rely solely on the product name and its detailed description when making a purchase. Any reliance on the product image alone is at your own risk.
5.3. No Guarantee of Exact Match. We do not guarantee that the product image will be an exact match for the physical product. By placing an order, you acknowledge and agree that minor variations in color, size, and other physical attributes may occur. These variations do not constitute a defect in the product or a basis for a return or refund, unless otherwise stated in our return policy.
Free Corkage reserves the right to suspend or terminate your account or access to the Site at its sole discretion, with or without notice, for any violation of these Terms.
We are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO)of Hong Kong. We collect, use, and store your personal information only for the purposes of providing our services. You have the right to access and correct your personal data held by us. We will retain your data only for as long as necessary to fulfill the purposes for which it was collected. We implement appropriate security measures to protect your personal data against unauthorized access, loss, or destruction. We may share your information with third parties only as necessary to provide our services, and we will not sell or rent your personal data to any third parties without your consent. Please refer to our Privacy Policy [MS1] for details on how we collect, use, and protect your information. [MS1]Add link here
Free Corkage reserves the right to modify these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.
8.1.These Terms are governed by the laws of the Hong Kong Special Administrative Region.
8.2. In the event of any disputes arising from these Terms, we encourage you to contact us directly to resolve the issue amicably. If a resolution cannot be reached, you may seek mediation through the Consumer Council of Hong Kong. If mediation fails, any disputes shall be resolved exclusively in the courts of Hong Kong.
We take the security of your personalinformation seriously and implement appropriate technical and organizationalmeasures to protect it. You are responsible for maintaining the confidentialityof your account credentials and for all activities that occur under youraccount. If you suspect any unauthorized access to your account, please notifyus immediately.
For any questions or concerns, please contact us at freecorkagehk@gmail.com.By using this Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. All content on this Site, including but not limited to text, graphics, logos, and images, is the property of Free Corkage or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission. Any unauthorized use of our intellectual property may result in legal action.